I opened an iron crate and was given a death sound for murder but it didn't give it to me. When I try to select it to turn it on, it asks me if I would like to purchase it as if it is not unlocked. https://imgur.com/a/Z0iSY
Hey bud, this is currently a well-known issue and we are trying our best to fix this bug, you can try to PM a Manager on our discord for more info if you need
Oh ok, thanks. Will we eventually receive these items? Honestly I have been talking to an admin on discourse for about a month now about another issue I had and seem to be getting no where with little to no replies.
Your items are not guranteed to be returned but you can try your best and PM Kuro or Naz as they are one of the most active and responds quite quickly.
https://imgur.com/a/BWTaM So it happened again today if I should report it again. And they referred me to ProfessorHemlock and MCFinest_Danny who haven't been answering me at all. Not sure really where to turn at this point because this is getting quite ridiculous.