Server removed, lost my xp boost exlir

Discussion in 'Help' started by Misty2001, Dec 18, 2017.

  1. Misty2001

    Misty2001 New Member

    Joined:
    Jun 10, 2017
    Messages:
    2
    Around fifteen minutes ago, I bought an xp boost, I activated it on Generation 1 Server 8, i re-logged because i was a bit laggy, and as i tried, the 8th server on generation 1 had disappeared. I tried re-logging again and it was still gone.
    Usually, I wouldn't mind, but I had 18minutes left on my XP boost. And now i've lost the time remaining.
    I paid for that, and find this unfair. I'd like something to be done about it.

    Surely, if you remove a server, you would check to see if an XP boost was on their first?

    Here's some screens.

    Thanks,. Screenshot 2017-12-18 12.52.19.png 2017-12-18_12.51.18.png
     
  2. Jadyns

    Jadyns Crazy Active Member

    Joined:
    Mar 20, 2017
    Messages:
    533
    Hello Misty2001, I'm sorry about the issue. Please email [email protected] and explain how this happened with your IGN included and you should receive your item back as this was not your fault. We will get to you as soon as possible but please, be patient as we get a few of emails per day. If you have anymore questions or concerns, feel free to message me on here or on discord.
     
  3. Death by Snu Snu

    Death by Snu Snu New Member

    Joined:
    Sep 6, 2017
    Messages:
    23
    awww rip dude fells bad