Banned

i got banned because i bought legendary rank and it didnt go through i checked with my bank and it was a problem i had that i wasn't aware off how can i get my acc back ive made purchases befor ign-dariel99

 

I'm Sorry but could you repeat what you just said in an easily understandable way?

 

I got banned because my purchase of legendary rank didn't go through because there was a problem with my account that i wasn't aware , but ive bought stuff before and its gone through it was just this problem and it says now that im banned

 

i keep getting sorry,failed to load your data please contact a member of staff ign dariel99

 

Is this after you get into the server or before you can even join the server? And also, could I get a screenshot?

 

Its before i join the server

As soon as i click to join it happens it dosent let me send a picture

Ive kept on trying and still get the same error my ign is dariel99 plz help

 

So you are saying the bank charged back, correct? Try to contact @Aaron on discord or here, and he may be able to help.

 

We have spoken on Discord > We have to have a Developer fix this issue. But based on how busy they are - it will take some time. Please be patient.