About Chargeback

Discussion in 'Help' started by SnowSnowDog, Jan 7, 2018.

  1. SnowSnowDog

    SnowSnowDog New Member

    Joined:
    Jan 7, 2018
    Messages:
    2
    Minecraft Username:SnowSnowDog

    Discord ID:踏雪#5012

    What is the Problem (Be as detailed as possible):Chargeback

    When did this problem occur:2018/01/07

    Any other details:
    Hello, my player name is SnowSnowDog , I have been ban today.
    I don't know why , so I come here and try to get someone help me.
    Today , I buy 1x Scyther Bag and 1x Z-Bike from store .
    But , when I login game , I found I get 2x Scyther Bag and no bike .
    So , I report it at paypal .
    After that, I have been ban .
    I love this server , help me please .
    (sorry, my english is very poor....)
     

    Attached Files:

    Last edited: Jan 7, 2018
  2. UV_Hail

    UV_Hail Well-Known Member

    Joined:
    Aug 2, 2017
    Messages:
    402
    Hello SnowSnowDog,

    Contact Pablogm (owner) on our discord and explain the situation to him. You will need to pay again for the items you have purchased, because when you contacted Paypal, Paypal took the money that you paid for the items with, and gave it back to you.