GEMS

Discussion in 'Bug Reports' started by _XItsSnoopyX_, Jul 29, 2017.

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  1. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    Hello today i recently purchased $12 worth of gems it was one 1200 and one 300 so thats 1500 in all. when i get in the game it says +1200 gems and +300 Gems but when my game was over and i returned to the lobby I was left with 1200 gems with out the 300 gems that i was supposed to get
     
  2. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    and i was in a game when it said +1200 gems and +300 gems
     
  3. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    and no i havent opend any crates scince i purchased them
     
  4. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    and i started with 11 gems so now im at 1211
     
  5. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    And iv tried reloging
     
  6. Jadyns

    Jadyns Crazy Active Member

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    Hello _XItsSnoopyX_, email [email protected] and we will fix the purchase issue as soon as possible. Any screenshots of the receipt or getting the gems in-game would help as well.
     
  7. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    unfortunatly this is all i could get because i couldnt find the reciept Minecraft 1.11.2 2017-07-30_13-03-58.png Screenshot (14).png
     
  8. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    and i said i had 1211 earlier and the reason i have 1202 is because i waited and spend 9 gems on speeding up a crate
     
  9. MysticDoesPvp

    MysticDoesPvp Well-Known Member

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    Your receipt should be sent to your email, I would recommend looking through your Spam or Junk folder
     
  10. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    i still couldnt find it in the junk or spam
     
  11. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    aproxximently when will i be getting the gems?
     
  12. xCro

    xCro Member

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    I think your best bet is to email the PokeFind Support system at [email protected]
    That is the best way to solve your problem. PS: Send them the pictures.
     
  13. _XItsSnoopyX_

    _XItsSnoopyX_ New Member

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    oh i miss read it
    thx