Have not received purchased items.

Discussion in 'Help' started by ky_emt85, Apr 6, 2017.

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  1. ky_emt85

    ky_emt85 New Member

    Joined:
    Apr 6, 2017
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    On Friday March 31st, I purchased the Legend rank. The purchase cleared on Tuesday April 4th and I have still not received anything that I purchased. My user name is ky_emt85, and my transaction id for the purchase is 3SX90294522033845. Any help is greatly appreciated!
     
  2. Aviatrax

    Aviatrax Ex Senior Moderator

    Joined:
    Feb 7, 2017
    Messages:
    317
    If you can get in contact with Aaron on Discord and share with him all the information you've shared here, I'm sure he could look into what happened with your transaction. Thanks!
     
  3. ky_emt85

    ky_emt85 New Member

    Joined:
    Apr 6, 2017
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    I've messaged him twice a few days apart and haven't heard anything from him. I also contacted pokefind and they said they didn't have a purchase from my user name even though I have a confirmation email from them and PayPal...
     
  4. Madara_

    Madara_ Well-Known Member

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    Feb 9, 2017
    Messages:
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    Could you message me your username so that I can try my best to further assist you?