I don't get my Expert trainer rank

Dear Staff of Pokefind, I bought Expert Trainer Rank today. Only I will not get him. Have also waited more than 5-15min. Unfortunately, I do not have a picture from my payment. It would be a pity if you could not give me the rank. Because I paid some money, I hope you can fix this, with kind regards,

_ItsHakie_

 

I think you should wait longer than just 15 min. Try waiting a bit longer if you haven't already received it. Also this should probably be here: http://forums.pokefind.co/index.php?forums/donation-help.6/

 

Has this problem been fixed yet _ItsHakie_?

 

Nope, not yet

 

Hello _ItsHakie_ I'm sorry about this long wait without you receiving your donor rank. If you can, please email us at [email protected] and your purchase will be handled from there. If you have any questions or concerns, feel free to message me on here or on discord.