Purchased rank won't go through.

Discussion in 'Donation Help' started by Ghostlynx, Nov 29, 2017.

  1. Ghostlynx

    Ghostlynx New Member

    Joined:
    Oct 25, 2017
    Messages:
    12
    I just attempted to spend $40 on a rank and never got it. (I think my bank is blocking the payment) Why would this be so? I've told them before it was me and they still continue to block you guys. Any ideas as to why? I'm kinda just waiting for a call from the fraud department so I can continue through with my payment...

    For future reference my IGN is Sparxwolf

    No clue whats happening but it's frustrating.
     
  2. Jadyns

    Jadyns Crazy Active Member

    Joined:
    Mar 20, 2017
    Messages:
    533
    Hello Ghostlynx, this seems like an issue with your bank rejecting the server store/PayPal. I suggest you contact them once again to see if there's any issues with the card or how they process the payment. If not, try another card or another payment option such as Payment Wall.
     
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  3. Ghostlynx

    Ghostlynx New Member

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    Oct 25, 2017
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    Turns out they put a block restriction on it due to the website the money was being sent to. It's gone through now. Thanks! ^^

    EDIT*** Now I can't join the server. I keep getting a fallback error.
     
  4. UV_Hail

    UV_Hail Well-Known Member

    Joined:
    Aug 2, 2017
    Messages:
    402
    Hello Ghostlynx,

    What server are you trying to join? If this is the case it may be that the server you are joining is down.
     
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  5. Ghostlynx

    Ghostlynx New Member

    Joined:
    Oct 25, 2017
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    Pokefind...

    this is the error I'm getting: https://sta.sh/02acjvoiv3l3
     
  6. UV_Hail

    UV_Hail Well-Known Member

    Joined:
    Aug 2, 2017
    Messages:
    402
    Is the issue still happening? The server did go down around the time you sent in this message.
     
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  7. Ghostlynx

    Ghostlynx New Member

    Joined:
    Oct 25, 2017
    Messages:
    12
    It's fixed now. Thanks! ^^