I never got my halloween egg for 9.24$!!! I want a refund or my egg!

Discussion in 'Help' started by Whatever1111111111, Oct 23, 2017.

  1. Whatever1111111111

    Whatever1111111111 New Member

    Joined:
    Oct 23, 2017
    Messages:
    1
    I bought my daughter an egg so that she can play with her friend in there Halloween Battles. My daughter notified me after 25 minutes she never got her egg. I don't do this internet stuff much, but I want a full refund or an egg. I don't know how I would show you. Her nickname is TheKillerBunny04. HELP
     
  2. MsNaz

    MsNaz Owner Owner Manager QA Manager Staff Manager Support Manager

    Joined:
    May 2, 2017
    Messages:
    441
    Hello, please email [email protected] with your transaction ID and your Daughter's IGN [In Game Name]
    The transaction ID can be found in your email when you confirmed the purchase, as well as the receipt.