Lost my rank?

Discussion in 'Help' started by OfficialPralin, Jan 30, 2018.

  1. OfficialPralin

    OfficialPralin New Member

    Joined:
    Jul 10, 2017
    Messages:
    2
    Hello,

    I just logged in to the server for the first time in a couple of months and the ranks i had bought are all gone, is this is a bug or am i stupid and hasn't realised ranks are just a monthly thing or something?
    Please help as fast as possible

    Ingame name: OfficialPralin
     
  2. RainbowTeletubi

    RainbowTeletubi Admin Staff Member Manager Staff Manager

    Joined:
    Sep 24, 2017
    Messages:
    1,232
    Hello OfficialPralin, sorry you are experiencing this, I suggest emailing [email protected] including your ign and the receipts for the items you have purchased. Ranks are not a monthly thing and shouldn't go away.
     
    OfficialPralin likes this.
  3. OfficialPralin

    OfficialPralin New Member

    Joined:
    Jul 10, 2017
    Messages:
    2
    Hey, i've emailed the support but im not getting any response. Anything else i can try or just wait for a response?
     
  4. RainbowTeletubi

    RainbowTeletubi Admin Staff Member Manager Staff Manager

    Joined:
    Sep 24, 2017
    Messages:
    1,232
    Best thing is to wait! Hope you get a response soon
     
  5. XD001ShadowLugia

    XD001ShadowLugia Active Member

    Joined:
    Nov 21, 2017
    Messages:
    143
    That happened to my shadow pokemon but not my rank thankfully