Some items purchased not received.

Discussion in 'Help' started by Almydo, Apr 2, 2017.

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  1. Almydo

    Almydo New Member

    Joined:
    Apr 2, 2017
    Messages:
    2
    Hi, I recently purchased elite trainer status and exp. share but I didn't receive the exp. share, lucky egg or 3 rare candies. Please find below my email receipt I have removed personal information.







    Hello almydo,

    Thank you for your purchase! This email confirms that we have received your payment and you should receive your items soon.

    If you do not receive your items in the next 10-15 minutes, please contact a member of staff on our server. Please do not email Mojang or Buycraft.

    Purchased packages:

    • 1 x Exp. Share

    • 1 x Elite Trainer

    Transaction ID: 6XV548175S150805T

    Username: almydo

    Date: 2nd April 2017 13:17
     
    Almydo, Apr 2, 2017
    #1
  2. Plazy

    Plazy Member

    Joined:
    Feb 25, 2017
    Messages:
    67
    Hey Almydo,

    I checked your account and you have received your Elite trainer.
     
    Plazy, Apr 2, 2017
    #2
  3. Almydo

    Almydo New Member

    Joined:
    Apr 2, 2017
    Messages:
    2
    I didn't receive my lucky egg or more rare candies or my exp. share

    I didn't receive my lucky egg or more rare candies or my exp. share
     
    Last edited by a moderator: Apr 13, 2017
    Almydo, Apr 4, 2017
    #3