Description: I recently bought a Champ rank and it didn't come through, so i waited 30/ an hour and it still hasn't come through (I already have a Expert Rank maybe a glitch with that?) and i know this is pathetic but i didn't get enough time to screenshot the receipt as i don't know how to screenshot on my computer, after purchase it says it has been confirmed but still hasn't come though. My username is EmeraldCat_YT Please help Date/Time: 25/11/2017 1:00 Pm > 2:27 PM Location: Store/ Pokemon Hub
Hello _-EmeraldCat-_, I'm sorry about the issue. Please email [email protected] with your IGN and any details about your payment information that you have. We will get to your purchase issue as soon as possible, thank you for your patience this far. If you have any other issues or questions feel free to message me on here or on discord.
Already answered your question on discord, but just for everyone else wondering. It usually takes a couple of hours so 1-4 to get a response from the support email depending on what time you send one out of course.