Help egg purchase failure

Discussion in 'Donation Help' started by Cavespider_, Oct 26, 2017.

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  1. Cavespider_

    Cavespider_ New Member

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    I wish to purchase an egg I have tried every egg within reason rare epic shiny and never tried for the Halloween egg yet. Back to my point when I try to purchase an egg from the shop I fill out the information, add credit card/ Paypal and it says processing "taking you back to PokeFind to confirm purchase". It takes me back and never has a "confirm purchase" button or anything. The confirmation page that is below is never there. Capture.PNG

    Please help I really want to give this server the money.

    Thank you and have a good day:)
     
  2. UV_Hail

    UV_Hail Well-Known Member

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    Hello Cavespider1_,

    Sorry about the issue. Please make sure you are activating the payment through a PayPal account instead of a guest one if you aren't already. Also, try using a different browser, and make sure you have money on the card you are using as if not, it may be preventing the full process from being completed. Hopefully one of these options will fix the issue, thank you for wanting to contribute to PokeFind, we appreciate it!
     
  3. Cavespider_

    Cavespider_ New Member

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    I have tried these methods I have enough money and nothing worked
     
  4. KaseemS

    KaseemS Well-Known Member

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    Make sure you have money in the card aswell
     
  5. Jadyns

    Jadyns Crazy Active Member

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    Try using a different method other than PayPal such as the Payment Wall, if not then you would need to contact PayPal directly somehow, to see if the issue is on their end.
     
  6. Cavespider_

    Cavespider_ New Member

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    I do and idk what payment wall is
     
  7. ToastyTunes

    ToastyTunes ToastyTunes

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    Hey pal, you can try to message one of our Managers/Administrators on discord and they can sort your purchase issue

    PokéFind Discord: https://discord.gg/pokefind
     
  8. Cavespider_

    Cavespider_ New Member

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    Oct 15, 2017
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    I did my research and I fixed the problem thank you for your help
     
  9. Jadyns

    Jadyns Crazy Active Member

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    Mar 20, 2017
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    Problem Solved, thank you

    THREAD LOCKED