PokéFind Lost Items/Pokémon & Donation Guidelines Hello Trainers! Have you lost your Pokémon/Item before in PokéWorld? Have you not recieved your purchased items before? This guide will explain briefly on how to retrieve back purchased goods and lost Items/Pokémon Purchased Goods If you haven't recieved your ranks/purchased goods for more than 15 minutes, relog! If your purchased goods are still not there, email [email protected] How to email [email protected] 1. Go type "gmail.com" in your web address. If you do not have gmail, use another website that supports your email. Spoiler: Web Address 2. Compose an email by clicking the compose button - If there is no compose button, make a new email to email [email protected] Spoiler: Compose Button 3. Write down details in the email, send it to "[email protected]" - Include your IGN (In-Game Name), Reciept (Proof Of Purchase) and explaination. Spoiler: Emailing PokéFind Use the format of: Explaination: (e.g. I didn't recieve my Champion rank) IGN: (e.g BobTheBuilder) Reciept: (e.g Reciept photo here) 4. Click Send! Lost Items/Pokémon If you lost your Items/Pokémon in PokéWorld due to some sort of reason and would like to retrieve it back, follow these steps below! Contact a manager on Discord! How to retrieve lost Items/Pokémon 1. Go join the PokéFind Discord Community! (https://discord.gg/pokefind.co) Spoiler: PokéFind Discord 2. Message a Manager/Administrator that has a dark red colored role! Spoiler: Managers/Administrator 3. Tell them what happened, give out any evidence that may support your case. How to contact Staff Members for further information/help 1. Join our Discord Community! https/discord.gg/pokefind Spoiler: PokéFind Discord 2. Private Message one of our available staff members, Moderators have blue colored roles while Managers have red colored roles or you can drop a question in #help channel if no staff members are available 3. Click Send! FAQ 1. How long does it take for a response? A: It should be reviewed and responded within 48 hours, if you haven't recieve a reply, contact a staff member through the forums or discord 2. Where do I open my egg(s) after recieving them? A: Your eggs are not located in your inventory, simply type /spawn in chat and go the the PokéCenter, right click the incubator and crack open your selected available egg(s) 3. I bought items/ranks on the store but I typed my IGN wrongly A: Contact one of our managers on discord! https://discord.gg/pokefind Thank you for reading this thread if you have any further questions or inquires, feel free to drop them in the comment section below!