Purchased the Championship Trainer for my son's account

Discussion in 'Help' started by PsychPikachu, Jan 13, 2018.

  1. PsychPikachu

    PsychPikachu New Member

    Joined:
    Jan 3, 2018
    Messages:
    3
    Hello Support,

    I purchased the Championship Trainer for my son's account yesterday and I e-mailed support yesterday after an hour. How quickly does support respond? Are they open on weekends?

    Thank you.
     
  2. ItzMarco

    ItzMarco The King / Ex Staff Manager

    Joined:
    Apr 6, 2017
    Messages:
    1,119
    Hi there!
    Support usually takes about a day or two to respond and solve a purchase issue.
    As long as your provided both your son's minecraft name and the PayPal/PokeFind receipt in the email, it shouldn't take much longer.