the server restae when i buy someting on the stor

hello i but a 3 shadow eeg and some more but when i buy it the server restatre and kick me and i dit not get the 3 shadow eeg but i got the rest form what i det buy
it whas

• 1x Shadow Egg [3] (Limited Edition)
• 1x James's Hair
• 1x Mystic Bag
• 1x Gen 3 Eggs [3]

and i got 2 mystic bag
what can i do pls help
ing: silas00

 

Hello silas, I'm sorry about the issue. Please email [email protected] with your IGN and details to how this could have happened, and also with any payment information that you have. We will get to your purchase issue as soon as possible, thank you for your patience this far. If you have any other issues or questions feel free to message me on here or on discord.