Why cant I buy a rank

Discussion in 'General Discussion' started by JakeyBakey, Jul 20, 2019.

  1. JakeyBakey

    JakeyBakey New Member

    Joined:
    Jul 20, 2019
    Messages:
    2
    Whenever I try to buy a rank, I go to the store, put in my Username and when I try to purchace a rank, it says


    Elite Trainer







    ** Ranks have recently been changed to comply with Mojang EULA **








    You're not allowed to purchase this item.
    I don't know why this is please help
     
  2. Eivets500

    Eivets500 Moderator Staff Member Moderator

    Joined:
    Oct 13, 2018
    Messages:
    115
    Hey Jackey, did you do any refunds before, that can possibly ban u from using the store? or that’s your first time buying a rank, also can you buy other items or it’s just the ranks that you can’t buy?
     
  3. JakeyBakey

    JakeyBakey New Member

    Joined:
    Jul 20, 2019
    Messages:
    2
    I have never bought anything before
    , and yeah I can’t buy anything. When I tried another friends name though I could
     
  4. Eivets500

    Eivets500 Moderator Staff Member Moderator

    Joined:
    Oct 13, 2018
    Messages:
    115
    Okay, So Usually that happens when someone charges back which he then gets banned from using the store, but since that is your first time buying anything from the store I would really recommend emailing [email protected] with your IGN and explain to them the issue you are having and hopefully they will help you <3