Why cant I buy a rank

Discussion in 'General Discussion' started by JakeyBakey, Jul 20, 2019.

  1. JakeyBakey

    JakeyBakey New Member

    Joined:
    Jul 20, 2019
    Messages:
    2
    Whenever I try to buy a rank, I go to the store, put in my Username and when I try to purchace a rank, it says


    Elite Trainer







    ** Ranks have recently been changed to comply with Mojang EULA **








    You're not allowed to purchase this item.
    I don't know why this is please help
     
  2. Eivets500

    Eivets500 Member

    Joined:
    Oct 13, 2018
    Messages:
    82
    Hey Jackey, did you do any refunds before, that can possibly ban u from using the store? or that’s your first time buying a rank, also can you buy other items or it’s just the ranks that you can’t buy?
     
  3. JakeyBakey

    JakeyBakey New Member

    Joined:
    Jul 20, 2019
    Messages:
    2
    I have never bought anything before
    , and yeah I can’t buy anything. When I tried another friends name though I could
     
  4. Eivets500

    Eivets500 Member

    Joined:
    Oct 13, 2018
    Messages:
    82
    Okay, So Usually that happens when someone charges back which he then gets banned from using the store, but since that is your first time buying anything from the store I would really recommend emailing [email protected] with your IGN and explain to them the issue you are having and hopefully they will help you <3