cant access incubator

i left click the incubator and nothing happens.

so first, i purchased a rare egg. i never recieved it and from then on i couldnt get into the incubator.

i talked with many people and i never found out what was going on.

i had previously purchased and opened 2 shiny eggs and nothing weird happened.

if anyone can help me that would be great.

 

You have received both your Shiny Eggs, as for accessing your incubator you need to go to spawn and use the incubator and right clicking the monitor.

 

i keep saying left click but i actually mean right click. sorry,

the shiny eggs i have already opened and i have had the pokemon from those eggs for a while.

i purchased 2 rare eggs today and the first of the two i never recieved. that is when i couldnt go into the incubator.

then once i purchased the second one it said i had 1 rare egg.

then i still couldnt go into the incubator to hatch the egg that i received.

this is the payment of the rare egg i did not receive

 

It could be someone is using that incubator already as they only allow one user at a time it seems

 

ok, i think i've figured it out.

i have tried on 3 different computers, which are all macs, and none worked.

so i am going to try a windows computer and see if anything works.

i dont think the rare egg had anything to do with it, just updates.

 

Could you go ahead and message Aaron on discord please?