So I was in battle near snow tip on an ice patch. I was battling a wild dewgong and the battle glitched. My charizard was in battle with it and the battle like froze and i couldnt fight. i pressed e and clicked on my charizard and it all of a sudden just left my party and i checked my pc. It was my starter. My charizard was level 62 and its moves were Inferno, wing attack, Fire spin and slash. It had 84.95% ivs as well (if that helps) The charizard in the picture was mine.
Can you head over to our Discord and message @Aaron so he can go ahead and take care of it for you? I'm sorry this happened to you!