Madara_ best I can, unfortunately, do not prove that my fire stone disappeared at that time I was not even record. I find myself very unfortunate because I now had proof. I can only say that you must believe me on my word. -ElusionPvP
If you do not have any proof of having the stone the chances of having the stone replaced are very low; otherwise everyone will be saying that they lost their stone. I know this may not be the case, are you able to provide more information on how your stone was lost?
I'm sorry to inform you as I did in game, but we currently do not do anything to reimburse scams. It is your own items, and because of this, we are not able to reimburse your stone.