Hello, I have posted the problem on Discord but it seems that nobody can solve my problem. Therefore, I decided to post the same problem here again. As the title, I put a charizard on the gym. After the gym changed owner(The gym was beaten by other team's player already). System still says that my charizard is in the gym, and I can still get rewards from that gym by using /claim command. However, I want my charizard back. My in-game name is Yui_CH, and the gym is on Chromium City, Server 11.
Sorry for forgetting to mention the date. I becomes owner of the gym on 2/19, and I think it was beaten on 2/19 or 2/20.
Hi @sonyf800 Thank you for reporting the issue you've been experiencing here. I apologize you haven't received your Charizard back since the gym has been taken over. @ProfessorHemlock or @MrWaffleFries can you please look into this issue.
Hello @inkventive @MrWaffleFries Thank you for the reply. However, I still have the problem. After the update, though I can use my charizard now, it is still in the gym. So I cannot switch to it in the battle, and it cannot get any exp after battle, either.